Customers must participate in a free or reduced-price school lunch program to be eligible for these plans. This program provides assistance to K-12 students who require wired home internet access. The advertised price of 34.99 represents first year monthly rate for the 360 Internet package with Internet 100 service.
Mediacom also makes low-cost plans available by participating in the Connect2Compete program via the nonprofit group EveryoneOn. 100 360 Internet Package Offer: Subscribe to a 360 Internet package with Internet 100, 300, 600 or 1 GIG and get a bill credit of 100 which will be split evenly over the first 3 monthly statements. These coaxial lines have their origin in cable TV service and are widely used today for broadband internet. However, promotional pricing is still around, so pay attention to when regular pricing returns (usually after 12 months) so that you’re not caught off guard.Īs a cable provider, Mediacom delivers service over coaxial cable lines for the “last mile” between local fiber lines or offices and subscriber addresses. You no longer have to sign on the dotted line to enjoy discounted pricing. One recent major change Mediacom has made is offering contract-free plans.
Ability to work evenings, weekends and holidays and overtime as needed.Mediacom Internet Services Best Features:. Occasional travel to other sites within the region. Sales ability and willingness to meet sales goals. Must demonstrate intermediate to advanced PC skills. Valid driver's license and satisfactory driver record may be required for some locations. Ability to multi-task and prioritize in a fast-paced environment. Exceptional relationship-building skills. 
Preferred – 3 plus years’ customer service & cash handling/reconciliation experience. Required – 1-3 years’ experience in retail and/or consumer sales. High school diploma or GED required Associates degree preferred. Perform other duties as directed or required by your supervisor. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time. Responsible for maintaining customer site equipment and inventory controls according to policy and procedures. Issue and receive equipment from customers. Receive and process customer payments, balance cash drawer, and post customer adjustments. Troubleshoot basic service issues and schedule on site service calls when necessary. 
Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services. Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products. Perform direct customer support for all customers consistent with Mediacom’s policies and procedures. Provide a positive in-person customer experience in a prompt and professional manner related to the customers’ needs and questions.
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